{"id":101917,"date":"2024-02-05T11:57:21","date_gmt":"2024-02-05T11:57:21","guid":{"rendered":"https:\/\/www.empacklogisticsautomationporto.com\/?p=101917"},"modified":"2024-03-28T19:52:29","modified_gmt":"2024-03-28T19:52:29","slug":"medir-o-sucesso-na-cadeia-de-abastecimento-quais-os-kpis","status":"publish","type":"post","link":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2024\/02\/05\/medir-o-sucesso-na-cadeia-de-abastecimento-quais-os-kpis\/","title":{"rendered":"Medir o sucesso na cadeia de abastecimento: quais os KPIs?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"101917\" class=\"elementor elementor-101917\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c4d399f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6c4d399f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7e8189c8\" data-id=\"7e8189c8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5385dc8d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5385dc8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Medir o sucesso na cadeia de abastecimento: quais os KPIs?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fcab1a elementor-widget elementor-widget-image\" data-id=\"0fcab1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/easyfairsassets.com\/sites\/68\/2024\/02\/medir-suceso-leer-768x512.png\" class=\"attachment-medium_large size-medium_large wp-image-101919\" alt=\"KPIs\" srcset=\"https:\/\/easyfairsassets.com\/sites\/68\/2024\/02\/medir-suceso-leer-768x512.png 768w, https:\/\/easyfairsassets.com\/sites\/68\/2024\/02\/medir-suceso-leer-300x200.png 300w, https:\/\/easyfairsassets.com\/sites\/68\/2024\/02\/medir-suceso-leer-1024x682.png 1024w, https:\/\/easyfairsassets.com\/sites\/68\/2024\/02\/medir-suceso-leer.png 1250w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eb7a90d elementor-widget elementor-widget-text-editor\" data-id=\"4eb7a90d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os Key Performance Indicators (KPIs) ou Indicadores Chave de Desempenho s\u00e3o essenciais em qualquer neg\u00f3cio. Na log\u00edstica n\u00e3o \u00e9 exce\u00e7\u00e3o. Para avaliar o sucesso e a efici\u00eancia das opera\u00e7\u00f5es, h\u00e1 um conjunto de m\u00e9tricas a considerar. De seguida sugerimos algumas das mais comuns na log\u00edstica, com a ressalva de que para operador pode haver necessidade de an\u00e1lise de diferentes indicadores.\u00a0<\/p><p><strong>1.Taxa de Precis\u00e3o de Pedidos (Order Accuracy Rate):<\/strong>\u00a0Mede a precis\u00e3o na execu\u00e7\u00e3o de pedidos, indicando a percentagem de pedidos que foram processados sem erros.<\/p><p><strong>2. Taxa de Entrega no Prazo (On-Time Delivery):<\/strong>\u00a0Avalia a percentagem de entregas que s\u00e3o feitas dentro do prazo previsto, mostrando a efici\u00eancia na gest\u00e3o do tempo.<\/p><p><strong>3. Ciclo de Atendimento ao Cliente (Order Fulfillment Cycle Time)<\/strong>: Mede o tempo decorrido desde a coloca\u00e7\u00e3o do pedido at\u00e9 a entrega ao cliente, proporcionando uma vis\u00e3o clara da efici\u00eancia dos processos.<\/p><p><strong>4. Taxa de Devolu\u00e7\u00f5es:<\/strong>\u00a0Indica a percentagem de produtos entregues que s\u00e3o posteriormente devolvidos pelos clientes, sendo um indicador da qualidade do servi\u00e7o e da precis\u00e3o do pedido.<\/p><p><strong>5. N\u00edvel de Stock (Inventory Turnover):\u00a0<\/strong>Mede a frequ\u00eancia com que o stock \u00e9 renovado durante um per\u00edodo espec\u00edfico, ajudando a otimizar os n\u00edveis de invent\u00e1rio.<\/p><p><strong>6. Custo de Armazenamento:<\/strong>\u00a0Avalia os custos associados \u00e0 armazenagem, inclu\u00edndo aluguer de espa\u00e7o, m\u00e3o de obra, seguro e outros custos operacionais.<\/p><p><strong>7. Taxa de Utiliza\u00e7\u00e3o de Armaz\u00e9m:\u00a0<\/strong>Mede a efici\u00eancia na utiliza\u00e7\u00e3o do espa\u00e7o dispon\u00edvel no armaz\u00e9m, ajudando a otimizar a capacidade de armazenamento.<\/p><p><strong>8. Efici\u00eancia de Transporte (Transportation Cost per Unit):\u00a0<\/strong>Calcula o custo m\u00e9dio de transporte por unidade de produto, ajudando a otimizar as rotas e os modos de transporte.<\/p><p><strong>9. N\u00edvel de Servi\u00e7o ao Cliente:<\/strong>\u00a0Mede a satisfa\u00e7\u00e3o do cliente com rela\u00e7\u00e3o \u00e0 log\u00edstica, incluindo a pontualidade das entregas, a qualidade do produto e o atendimento ao cliente.<\/p><p><strong>10. Taxa de Cumprimento de Pedidos (Order Fill Rate):\u00a0<\/strong>Avalia a capacidade de atender totalmente aos pedidos dos clientes, indicando a disponibilidade de produtos em stock.<\/p><p><strong>11. Rastreabilidade (Shipment Visibility):\u00a0<\/strong>Mede a capacidade de rastrear o movimento de produtos ao longo da cadeia de abastecimento, proporcionando visibilidade em tempo real.<\/p><p><strong>12. Custo Log\u00edstico Total:<\/strong>\u00a0Inclui todos os custos associados \u00e0 log\u00edstica, desde transporte e armazenamento at\u00e9 embalagem e manuseio. Permite avaliar a efici\u00eancia financeira das opera\u00e7\u00f5es log\u00edsticas.<\/p><p>Estes s\u00e3o apenas 12 exemplos de KPIs que podem ser aplicados na log\u00edstica. A escolha dos indicadores apropriados depender\u00e1 dos objetivos espec\u00edficos da empresa e das caracter\u00edsticas das suas opera\u00e7\u00f5es log\u00edsticas. A frequ\u00eancia de an\u00e1lise de determinados indicadores tamb\u00e9m pode diferir, sendo que alguns deles precisam de uma an\u00e1lise mais recorrente.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf4d5ca elementor-widget elementor-widget-button\" data-id=\"bf4d5ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.apol.pt\/blog\/cadeia-abastecimento\/medir-o-sucesso-na-cadeia-de-abastecimento-quais-os-kpis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Leia a not\u00edcia completa<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19dc3572\" data-id=\"19dc3572\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-404ac641 elementor-grid-1 elementor-posts--thumbnail-none elementor-grid-tablet-1 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"404ac641\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;23&quot;,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;1&quot;,&quot;_animation&quot;:&quot;none&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-185810 post type-post status-publish format-standard has-post-thumbnail hentry category-spanish-blog tag-embalagens-es tag-feve tag-glass-is-love 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\u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-185798 post type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-bolachas tag-embalagens tag-mondelez tag-papel tag-plastico\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/10\/06\/mondelez-substitui-plastico-por-papel-nas-embalagens-das-bolachas\/\" >\n\t\t\t\tMondel\u0113z substitui pl\u00e1stico por papel nas embalagens das bolachas\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Mondel\u0113z substitui pl\u00e1stico por papel nas embalagens das bolachas A mudan\u00e7a abrange mais de 115 produtos de oito marcas e dever\u00e1 reduzir em 2.200 toneladas<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/10\/06\/mondelez-substitui-plastico-por-papel-nas-embalagens-das-bolachas\/\" aria-label=\"Read more about Mondel\u0113z substitui pl\u00e1stico por papel nas embalagens das bolachas\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-185786 post type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-logistica-sustentavel tag-reduzir-emissoes tag-solucoes\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/10\/06\/logistica-sustentavel-ha-consenso-nas-solucoes-mas-execucao-fica-para-tras\/\" >\n\t\t\t\tLog\u00edstica sustent\u00e1vel: h\u00e1 consenso nas solu\u00e7\u00f5es, mas execu\u00e7\u00e3o fica para tr\u00e1s\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>EasyJet implementa plataforma para evitar 10 mil toneladas de CO2 por ano Solu\u00e7\u00e3o permite aos pilotos encomendar e validar o combust\u00edvel de forma digital e<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/10\/06\/logistica-sustentavel-ha-consenso-nas-solucoes-mas-execucao-fica-para-tras\/\" aria-label=\"Read more about Log\u00edstica sustent\u00e1vel: h\u00e1 consenso nas solu\u00e7\u00f5es, mas execu\u00e7\u00e3o fica para tr\u00e1s\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-185774 post type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-bosch tag-eficiencia tag-plataforma-europeia tag-seguranca tag-transporte-rodoviario\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/10\/06\/bosch-impulsiona-plataforma-europeia-para-melhorar-a-seguranca-e-a-eficiencia-do-transporte-rodoviario\/\" >\n\t\t\t\tBosch impulsiona plataforma europeia para melhorar a seguran\u00e7a e a efici\u00eancia do transporte rodovi\u00e1rio\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Bosch impulsiona plataforma europeia para melhorar a seguran\u00e7a e a efici\u00eancia do transporte rodovi\u00e1rio A Bosch refor\u00e7a a sua aposta na transforma\u00e7\u00e3o do transporte rodovi\u00e1rio<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/10\/06\/bosch-impulsiona-plataforma-europeia-para-melhorar-a-seguranca-e-a-eficiencia-do-transporte-rodoviario\/\" aria-label=\"Read more about Bosch impulsiona plataforma europeia para melhorar a seguran\u00e7a e a efici\u00eancia do transporte rodovi\u00e1rio\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f3f2b92 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1f3f2b92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Medir o sucesso na cadeia de abastecimento: quais os KPIs? Os Key Performance Indicators (KPIs) ou Indicadores Chave de Desempenho s\u00e3o essenciais em qualquer neg\u00f3cio. Na log\u00edstica n\u00e3o \u00e9 exce\u00e7\u00e3o. Para avaliar o sucesso e a efici\u00eancia das opera\u00e7\u00f5es, h\u00e1 um conjunto de m\u00e9tricas a considerar. De seguida sugerimos algumas das mais comuns na log\u00edstica, [&hellip;]<\/p>\n","protected":false},"author":1256,"featured_media":101919,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"Empack e Logistics &amp; Automation 2024 | Not\u00edcias","_seopress_titles_desc":"Veja as not\u00edcias de fevereiro dos sectores de embalagem e log\u00edstica em Portugal.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"none","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"Portugal,log\u00edstica,Supply Chain,Cadeia de Abastecimento,KPIs","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[{"url":"","title":"","desc":"","thumbnail":"","duration":"","rating":"","view_count":"","tag":""}],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"categories":[392],"tags":[739,671,1055],"edition":[],"class_list":["post-101917","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-cadeia-de-abastecimento","tag-portugal","tag-supply-chain"],"_links":{"self":[{"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/posts\/101917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/users\/1256"}],"replies":[{"embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=101917"}],"version-history":[{"count":0,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/posts\/101917\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/media\/101919"}],"wp:attachment":[{"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=101917"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=101917"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=101917"},{"taxonomy":"edition","embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/edition?post=101917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}