{"id":101917,"date":"2024-02-05T11:57:21","date_gmt":"2024-02-05T11:57:21","guid":{"rendered":"https:\/\/www.empacklogisticsautomationporto.com\/?p=101917"},"modified":"2024-03-28T19:52:29","modified_gmt":"2024-03-28T19:52:29","slug":"medir-o-sucesso-na-cadeia-de-abastecimento-quais-os-kpis","status":"publish","type":"post","link":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2024\/02\/05\/medir-o-sucesso-na-cadeia-de-abastecimento-quais-os-kpis\/","title":{"rendered":"Medir o sucesso na cadeia de abastecimento: quais os KPIs?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"101917\" class=\"elementor elementor-101917\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6c4d399f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6c4d399f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7e8189c8\" data-id=\"7e8189c8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5385dc8d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5385dc8d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Medir o sucesso na cadeia de abastecimento: quais os KPIs?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fcab1a elementor-widget elementor-widget-image\" data-id=\"0fcab1a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/easyfairsassets.com\/sites\/68\/2024\/02\/medir-suceso-leer-768x512.png\" class=\"attachment-medium_large size-medium_large wp-image-101919\" alt=\"KPIs\" srcset=\"https:\/\/easyfairsassets.com\/sites\/68\/2024\/02\/medir-suceso-leer-768x512.png 768w, https:\/\/easyfairsassets.com\/sites\/68\/2024\/02\/medir-suceso-leer-300x200.png 300w, https:\/\/easyfairsassets.com\/sites\/68\/2024\/02\/medir-suceso-leer-1024x682.png 1024w, https:\/\/easyfairsassets.com\/sites\/68\/2024\/02\/medir-suceso-leer.png 1250w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eb7a90d elementor-widget elementor-widget-text-editor\" data-id=\"4eb7a90d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os Key Performance Indicators (KPIs) ou Indicadores Chave de Desempenho s\u00e3o essenciais em qualquer neg\u00f3cio. Na log\u00edstica n\u00e3o \u00e9 exce\u00e7\u00e3o. Para avaliar o sucesso e a efici\u00eancia das opera\u00e7\u00f5es, h\u00e1 um conjunto de m\u00e9tricas a considerar. De seguida sugerimos algumas das mais comuns na log\u00edstica, com a ressalva de que para operador pode haver necessidade de an\u00e1lise de diferentes indicadores.\u00a0<\/p><p><strong>1.Taxa de Precis\u00e3o de Pedidos (Order Accuracy Rate):<\/strong>\u00a0Mede a precis\u00e3o na execu\u00e7\u00e3o de pedidos, indicando a percentagem de pedidos que foram processados sem erros.<\/p><p><strong>2. Taxa de Entrega no Prazo (On-Time Delivery):<\/strong>\u00a0Avalia a percentagem de entregas que s\u00e3o feitas dentro do prazo previsto, mostrando a efici\u00eancia na gest\u00e3o do tempo.<\/p><p><strong>3. Ciclo de Atendimento ao Cliente (Order Fulfillment Cycle Time)<\/strong>: Mede o tempo decorrido desde a coloca\u00e7\u00e3o do pedido at\u00e9 a entrega ao cliente, proporcionando uma vis\u00e3o clara da efici\u00eancia dos processos.<\/p><p><strong>4. Taxa de Devolu\u00e7\u00f5es:<\/strong>\u00a0Indica a percentagem de produtos entregues que s\u00e3o posteriormente devolvidos pelos clientes, sendo um indicador da qualidade do servi\u00e7o e da precis\u00e3o do pedido.<\/p><p><strong>5. N\u00edvel de Stock (Inventory Turnover):\u00a0<\/strong>Mede a frequ\u00eancia com que o stock \u00e9 renovado durante um per\u00edodo espec\u00edfico, ajudando a otimizar os n\u00edveis de invent\u00e1rio.<\/p><p><strong>6. Custo de Armazenamento:<\/strong>\u00a0Avalia os custos associados \u00e0 armazenagem, inclu\u00edndo aluguer de espa\u00e7o, m\u00e3o de obra, seguro e outros custos operacionais.<\/p><p><strong>7. Taxa de Utiliza\u00e7\u00e3o de Armaz\u00e9m:\u00a0<\/strong>Mede a efici\u00eancia na utiliza\u00e7\u00e3o do espa\u00e7o dispon\u00edvel no armaz\u00e9m, ajudando a otimizar a capacidade de armazenamento.<\/p><p><strong>8. Efici\u00eancia de Transporte (Transportation Cost per Unit):\u00a0<\/strong>Calcula o custo m\u00e9dio de transporte por unidade de produto, ajudando a otimizar as rotas e os modos de transporte.<\/p><p><strong>9. N\u00edvel de Servi\u00e7o ao Cliente:<\/strong>\u00a0Mede a satisfa\u00e7\u00e3o do cliente com rela\u00e7\u00e3o \u00e0 log\u00edstica, incluindo a pontualidade das entregas, a qualidade do produto e o atendimento ao cliente.<\/p><p><strong>10. Taxa de Cumprimento de Pedidos (Order Fill Rate):\u00a0<\/strong>Avalia a capacidade de atender totalmente aos pedidos dos clientes, indicando a disponibilidade de produtos em stock.<\/p><p><strong>11. Rastreabilidade (Shipment Visibility):\u00a0<\/strong>Mede a capacidade de rastrear o movimento de produtos ao longo da cadeia de abastecimento, proporcionando visibilidade em tempo real.<\/p><p><strong>12. Custo Log\u00edstico Total:<\/strong>\u00a0Inclui todos os custos associados \u00e0 log\u00edstica, desde transporte e armazenamento at\u00e9 embalagem e manuseio. Permite avaliar a efici\u00eancia financeira das opera\u00e7\u00f5es log\u00edsticas.<\/p><p>Estes s\u00e3o apenas 12 exemplos de KPIs que podem ser aplicados na log\u00edstica. A escolha dos indicadores apropriados depender\u00e1 dos objetivos espec\u00edficos da empresa e das caracter\u00edsticas das suas opera\u00e7\u00f5es log\u00edsticas. A frequ\u00eancia de an\u00e1lise de determinados indicadores tamb\u00e9m pode diferir, sendo que alguns deles precisam de uma an\u00e1lise mais recorrente.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf4d5ca elementor-widget elementor-widget-button\" data-id=\"bf4d5ca\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.apol.pt\/blog\/cadeia-abastecimento\/medir-o-sucesso-na-cadeia-de-abastecimento-quais-os-kpis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Leia a not\u00edcia completa<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19dc3572\" data-id=\"19dc3572\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-404ac641 elementor-grid-1 elementor-posts--thumbnail-none elementor-grid-tablet-1 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"404ac641\" data-element_type=\"widget\" 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class=\"elementor-post__read-more\" href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/05\/05\/10-paises-da-uniao-europeia-ja-superaram-as-metas-de-recolha-de-plasticos-de-uso-unico-para-2025\/\" aria-label=\"Read more about 10 pa\u00edses da Uni\u00e3o Europeia j\u00e1 superaram as metas de recolha de pl\u00e1sticos de uso \u00fanico para 2025\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-184489 post type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-energia tag-projeto-europeu tag-queijo tag-racao tag-residuos tag-whey2life\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/05\/05\/projeto-europeu-transforma-residuos-da-producao-de-queijo-em-energia-e-racao\/\" >\n\t\t\t\tProjeto europeu transforma res\u00edduos da produ\u00e7\u00e3o de queijo em energia e ra\u00e7\u00e3o\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Projeto europeu transforma res\u00edduos da produ\u00e7\u00e3o de queijo em energia e ra\u00e7\u00e3o Iniciativa irlandesa Whey2LIFE demonstra como reaproveitar totalmente o permeado de soro do leite<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/05\/05\/projeto-europeu-transforma-residuos-da-producao-de-queijo-em-energia-e-racao\/\" aria-label=\"Read more about Projeto europeu transforma res\u00edduos da produ\u00e7\u00e3o de queijo em energia e ra\u00e7\u00e3o\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-184470 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-um-cafe-com tag-bottling-manager tag-jose-manuel-munoz tag-pernod-ricard tag-um-cafe-com\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/05\/05\/um-cafe-com-jose-manuel-munoz-bottling-manager-na-pernod-ricard\/\" >\n\t\t\t\tUm caf\u00e9 com\u2026 Jos\u00e9 Manuel Mu\u00f1oz, Bottling Manager na Pernod Ricard\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Um caf\u00e9 com\u2026 Jos\u00e9 Manuel Mu\u00f1oz, BOTTLING MANAGER na Pernod Ricard Jos\u00e9 Manuel, Engenheiro Agr\u00edcola (UPM) e Tecn\u00f3logo Alimentar (UAM), com mais de vinte e<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/2026\/05\/05\/um-cafe-com-jose-manuel-munoz-bottling-manager-na-pernod-ricard\/\" aria-label=\"Read more about Um caf\u00e9 com\u2026 Jos\u00e9 Manuel Mu\u00f1oz, Bottling Manager na Pernod Ricard\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f3f2b92 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1f3f2b92\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Medir o sucesso na cadeia de abastecimento: quais os KPIs? Os Key Performance Indicators (KPIs) ou Indicadores Chave de Desempenho s\u00e3o essenciais em qualquer neg\u00f3cio. Na log\u00edstica n\u00e3o \u00e9 exce\u00e7\u00e3o. Para avaliar o sucesso e a efici\u00eancia das opera\u00e7\u00f5es, h\u00e1 um conjunto de m\u00e9tricas a considerar. De seguida sugerimos algumas das mais comuns na log\u00edstica, [&hellip;]<\/p>\n","protected":false},"author":1256,"featured_media":101919,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Empack e Logistics &amp; Automation 2024 | Not\u00edcias","_seopress_titles_desc":"Veja as not\u00edcias de fevereiro dos sectores de embalagem e log\u00edstica em Portugal.","_seopress_robots_index":"","footnotes":""},"categories":[392],"tags":[739,671,1055],"edition":[],"class_list":["post-101917","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-cadeia-de-abastecimento","tag-portugal","tag-supply-chain"],"_links":{"self":[{"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/posts\/101917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/users\/1256"}],"replies":[{"embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=101917"}],"version-history":[{"count":5,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/posts\/101917\/revisions"}],"predecessor-version":[{"id":113238,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/posts\/101917\/revisions\/113238"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/media\/101919"}],"wp:attachment":[{"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=101917"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=101917"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=101917"},{"taxonomy":"edition","embeddable":true,"href":"https:\/\/www.empacklogisticsautomationporto.com\/pt-pt\/wp-json\/wp\/v2\/edition?post=101917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}