Neptune Goods To Person: the smart solution for managing claims quickly, accurately and cost-effectively

Neptune Goods To Person is designed to provide complete control over what happens at the GTP order-picking station, recording every action in real time and enabling any issues to be resolved quickly, with verifiable data, and without disrupting operations. Furthermore, Neptune GTP integrates with warehouse management software (WMS) to automatically link captured videos to customers, thereby enabling the tracking of each order and its constituent items.

Key benefits include:

- Streamlined claims management. Identify in seconds which product was picked, when, and in which bin. View the entire picking sequence directly from .torsacloud, without relying on manual checks.

- Greater efficiency, lower operating costs. Avoid unnecessary reshipments, lengthy investigations and duplication of tasks. Every complaint is resolved faster, with less effort and using objective information.

- Better customer service. Respond quickly with verifiable documentation. With Neptune Goods To Person, customer service staff have everything they need to resolve incidents clearly and effectively.