Automation and robotics are now considered essential in the management of logistics platforms and distribution centres, as they make it possible to solve many of the problems faced by managers of these logistics facilities. They are thus a solution to problems such as a lack of human resources, productivity gains, error reduction, increased quality of service, supply chain visibility, speed and competitiveness, among other challenges facing companies. However, it is a solution that requires investment and some consider it risky. Talking to those who have already implemented this type of solution will help you understand the challenges they have faced and the results they have achieved.